Topic outline

• Welcome to Human Resource Management in Hotel and Tourism
  

  Welcome to Human Resource Management in Hotel and Tourism

  Daffodil International University 

  Department of Tourism and Hospitality Management (THM)

  Course Outline

  
  This program is designed to develop leaders for the global hospitality industry. You will gain in-depth knowledge about the luxury market, the latest technologies in the field, and the best marketing, human resources, and other important business practices. You will learn through a blend of strategic perspectives and pragmatic implementation, problem identification, and decision-making, as well as interdisciplinary theories and management application.
  

  • Announcements Forum
  • Course Code: THM 208

    Course Title: Human Resource Management in Hotel and Tourism

    Programm: BTHM

    Faculty: Faculty of Business and Entrepreneurship

    Semester: Summer 2021

    Credit: 3

    
    
    

  • Instructor Information 

    
    

    Name:  Mohammad Nurul Afchar

    Designation: Lecturer

    Email: nurul.thm0013.c@diu.edu.bd

    Contact Number: +8801554319150

    Facebook link: https://www.facebook.com/nurul.afchar.79

    
    

  • Course Rationale
    

    In this Human Resource Management course, we will analyze contemporary issues in the management of human resources in the hotel and tourism industry, within both macro- and micro-perspectives.
    

  • 
    

    Course objectives

    1.   To develop a clear and meaningful understanding of human resource management theory, functions, and practices;

    2.  To understand and define the process of HR planning, job analysis, recruitment and selection methods, socialization, training, and development of HR personnel, career management, job evaluation, performance appraisal, compensation, benefits, and value of human resource management in the success of modern organizations.

    3.  To apply human resource management concepts and skills across Hotel and Tourism sectors a variety of contexts, situations, and incidents.

    
    

  • Course Outcome
    

    After completing this course the students will able to know:

    • Evaluate and discuss the knowledge and theories of managing human resources applicable to the hotel and tourism industry
    • Appraise and analyze human resources functions and employee motivation in the context of the hotel and tourism environment
    • Evaluate the impacts and factors that affect the development of organizational culture
    • Identify human resources problems within the hotel and tourism context, and apply research skills and techniques to solve these problems
      

    
    

    
    

  • Assessment Plan

    Marks Distribution:

    Description	Allotted Marks
    Class Attendance	07
    3 Quizzes (at least)	15
    Presentation+ Assignment	08+05=13
    Midterm tests	25
    Semester final	40
    Total Marks	100

    
    
    

  • Books Recommended

    ^{Human Resource Management in the Hospitality Industry, Eighth Edition: An Introductory Guide}

    ^{Human Resource Management by Gray Dessler}

    Human Resource Management hand notes 

  • meeting code: https://meet.google.com/vei-psed-xqj
    

    OBE course outline

  • Class Recordings of Summer 2021

    Class Recording-01
    

    Class Recording-02
    

    Class Recording-03
    

    Class Recording-04
    

    Class Recording-05

    Class Recording-06

    Class Recording-07
    

    Class Recording-08
    

    Class Recording-09
    

    Class Recording-10
    

    Class Recording-11
    

    Class Recording-12
    

    Class Recording-13
    

    Class Recording-14
    

    Class Recording-15
    

    Mark as done
• Week 1
  

  Week 1

  • Lesson 1
    
    

    Icebreaking and Introduction to the Course
    

    To be discussed: Course outline from the booklet

    
    

  • 
    

    Mark as done
  • Lesson 2

    In this lesson we will discuss:

    • Definition of HRM
    • Myth and Realities of HRM
    • Philosophy of HRM

    Lecture Content

    
    

  • Disscussion Forum

    View

    What do you know about McGregor's Motivation Theory?

    Give a brief discussion on the McGregor's Motivation Theory on the basis of management philosophy.

• Week 2
  

  Week 2

  • Lesson 1

    In this lesson we will discuss:

    • The new role of HR manager 
    • Hard and Soft HR
    • HRM activities 

    Lecture Content

  • Lesson 2

    Lesson Outline

    After studying this chapter, students would be able to understand the following: 

    • Concept and Essentials of Management
    •  Management and its relationship with HRM
    • Review Questions discussion

    Lecture Content

    
    

    
    

    
    

  • What are the roles played by HR manager in Hospitality sector? Assignment

    Make a submission
• Week 3
  

  Week 3

  • Lesson 1

    Personal Management to HRM 

    After studying this chapter, students would be able to understand the following concepts:

    •    The Personnel Management

    •   History of Personnel Management

    •    Shifting from Personnel Management to HRM

    Lecture Content

    Video Lecture

  • Quiz-1

    Receive a grade

    Time: 20 minutes 

    Only single attempt will be accepted.

    Just be honest with yourself.When you are honest with yourself you will find the road to inner peace.

    
    

    
    
    

  • Lesson 2

    HRM in Changing Environment

    After studying this chapter, students should be able to understand the following concepts:

    •  HRM in a Changing Environment

    •  New trends at the workplace

    Lecture Content

    
    

  • Q&A Forum
  • Assignment on HRM Challenges in 21st century

    Make a submission

    
    

    Discuss the Challenges In Human Resource Management Of 21st Century Business.

    
    

• Week 4
  

  Week 4

  FUNCTIONS AND ENVIRONMENT OF HRM

  Functions of Human Resource Management Department

  Environmental Factors influencing HRM operations

  
  

  Lecture Content

  • Q&A Forum
  • Quiz-02

    Receive a grade
• Midterm Exam
  This topic
  

  Midterm Exam

  Midterm exam will be held on BLC

  GUIDELINES FOR MID-TERM EXAMINATION THROUGH BLC
  Assessment Criteria	Mark Distribution	Time Allocation
  Objective Type Questions (MCQ, Fill in the blank, Matching, True & False)	10 Marks (20 objective questions × .5 =10) Or (10 objective questions × 1 =10)	●     Exam Duration- 25 Minutes ●     Question will be open for 30 Minutes (max)  Or ●     Exam Duration- 15 Minutes ●     Question will be open for 20 Minutes (max)
  Theory Questions	10 Marks (2 questions × 5 =10)	●     Exam Duration- 1 hrs. ●     Question will be open for 1 hour and 30 Minutes (max)
  Case Study/ Analytic Questions/ Home based lab exam	5 Marks	●     Exam Duration- 1 hrs. ●     Question will be open for 1 hour and 30 Minutes (max) ●     For home based lab exams, Teachers will be allocated as per requirements.
  Total	25 Marks

  
  
• Week 5
  

  Week 5

  HUMAN RESOURCE PLANNING (HRP)

  After studying this chapter, students should be able to understand the following concept:
  

  A.  Human Resource Planning (HRP)
  B. Strategic Planning And The Human Resource Planning Process
  C.   THE GOAL OF HR PLANNING
  D. HR Planning process

  Lecture Content from the Notes

  HRP Slide

  • Quiz-3

    Receive a grade

    Quiz-3 

    Will start from August 08,  2021, 2: 45 PM

• Week-6
  

  Week-6

  JOB ANALYSIS

  After studying this chapter, students should be able to understand the following concepts:
  

  •  Job Analysis
  • Purposes of the job Analysis
  • Job Analysis Defined
  • Reasons For Conducting Job Analysis
  • Types of Job Analysis Information
  •  Steps in Job Analysis
  • Job analysis outcomes

  a. Job description
  b.Job specification
  c. Job evaluation

  
  

  Lecture Content from Notes
  Video Lecture 09
  

  
  

  • Differentiate between Job description and Job specification. Forum

    View

    Differentiate between Job description and Job specification.
    

• Week 8
  

  Week 8

  RECRUITMENT

   

  After studying this chapter, students should be able to understand the following:

  A.     Explain Recruitment
  B.      Describe Sources of Recruitment
  C.     Identify alternatives to recruitment
  D.     Understand Recruitment – an applicant’s perspective
  E.      Evaluate the Recruitment Process

  Lecture content 
  
  
• Week 9
  

  Week 9

  
  

  SELECTION

  After studying this chapter, students should be able to understand the following:

  A.    Explain Selection Process
  B.    Describe Environmental factors affecting the selection process
  C.   Identify Steps in the selection process

  
  

  SELECTION TESTS

  After studying this chapter, students should be able to understand the following:

  A.     Explain Employee Tests
  B.      Describe Job Interviews

  
  

  
  

  Lecture Content  note 

  Video lecture 11

  • Quiz-04

    View Receive a grade

    Quiz-04 will be held on August 21,2021

    Topic: Recruitment and selection

    Starting time: 11 AM

    
    

• Week 10
  

  Week 10

  SOCIALIZATION

   

  After studying this chapter, students should be able to understand the following:

   

  A.     Explain Socialization
  B.      Describe Training
  C.     Identify Development
  D.     Understand Training and Development Trends
  E.      Evaluate the Recruitment Process

  
  

  Lecture content: note

  Video Lecture 12
• Presentation
  

  Presentation

  
  

  
  

  
  

  
  

  
  

  • Assignment + Presentation

    View Make a submission

    • • Every student need to submit:
      • Video link of the Video Resume (Presentation)
      • Professional Resume (As part of assignment)
      • Cover Letter (As part of assignment)
      
      

    • Make a Video resume by covering the following areas:

      1.   Introduction 
      2.  Academic Background
      3. Career goal 
      4. Experience 
      5.  Soft skill and abilities 
      6.  Achievement 
      7. Hobbies and Interest
      8. Justification for further selection

      N.B: Beside these areas you can add any extra topic which is related to your Resume
      

      • Time limit: 90 to 120 Seconds
      •  Formal attire
      • submit the link under the section "Assignment Submission"

      
      

    
    

  • Forum Discussion and activities marks added with final assessment. 

    Mark as done
  • Sample Format for Assignment and Presentation 

    Video resume  

    Resume 

    Cover letter 

    Mark as done
• Semester Assessment
  

  Semester Assessment