Discussion Forum

What are the basic characteristics of Merchandising business? Explain.

What are the basic characteristics of Merchandising business? Explain.

by Kamrunnher Binti -
Number of replies: 0


Merchandising is the practice and process of displaying and selling products to customers. Whether digital or in-store, retailers use merchandising to influence customer intent and reach their sales goals.

In both brick-and-mortar and digital stores, a variety of merchandising techniques are used to arrange products, communicate their value, and create an optimal customer experience. Many disciplines fit under the umbrella of merchandising, and there are a variety of merchandising types. These include, but are not limited to:

  • Product merchandising
  • Retail merchandising
  • Visual merchandising
  • Digital merchandising
  • Omnichannel merchandising