A company’s success depends on managerial problem-solvers. Issues arrive in all sizes, ranging from daily nuisances to organizational crises.
Managers who have the ability to systematically think through the facts, diagnose the situation, and find an accurate and workable solution will help the business thrive and prosper.
1.Identify and Define the Problem
Alert managers constantly watch for signals, symptoms, and signs that problems may exist. Once they see a potential issue, they think through whether this is a problem they can solve and whether it will make a critical impact on the team or organization.
Once the problem has been defined as a priority, they create a clear, quantitative problem statement and describe the situation in specific, objective terms without making assumptions or jumping to conclusions.
2.Analyze the Problem
The best problem-solvers analyze patterns and ask questions about what, who, when, where, and how much the problem has affected the business.
They are able to isolate and define the root cause of the issue so that once it’s been resolved, it’s unlikely to recur.
3.Develop Solutions
While problems sometimes come with easy answers, managerial problem-solving cannot be impulsive, risking the mistake of making snap decisions.
4. Plan and Act
Once the best solution has been identified, a good manager develops a solid implementation plan. This plan should include steps that will be taken to move forward, as well as contingency plans that will help the manager handle potential roadblocks.