Development and Role of Selling in Marketing

Objectives 

After studying this chapter, you should be able to: 

1. Understand the implications of production, sales and marketing orientation 

2. Appreciate why selling generally has a negative image 

3. Know where selling fits into the marketing mix 

4. Identify the responsibilities of sales management 

5. Recognize the role of selling as a career

15 Sep The 7 step selling process
  • The 7 steps. The 7 step selling process comprises: ...
  • Step 1: Prospecting and qualifying. ...
  • Step 2: Preparation/pre-approach. ...
  • Step 3: Approach. ...
  • Step 4: Presentation. ...
  • Step 5: Handling objections. ...
  • Step 6: Closing the sale. ...
  • Step 7: Follow up.
What are the 4 types of selling?
4 Types of Selling
  • Transaction Selling. Transaction selling works well with simple, commodity products. ...
  • Relationship Selling. Relationship selling usually involves simple or moderately complex products. ...
  • Solution Selling. Solution selling, as the name implies, solves a customer's business problem. ...
  • Partnership Selling.
Steps to selling
  • Find customers. Research your potential customer base. ...
  • Plan your approach. ...
  • Make initial contact. ...
  • Confirm specific customer needs. ...
  • Select the appropriate product or service. ...
  • Make the sales presentation. ...
  • Handle objections. ...
  • Close the sale.
  • How do you sell effectively?
  • 10 Surprisingly Effective Sales Techniques, Backed by Research
    1. Sell to Your Buyer's Situation (Not Their Disposition) ...
    2. Disrupt Your Prospect's Status Quo. ...
    3. Introduce Unconsidered Needs. ...
    4. Tell Customer Stories with Contrast. ...
    5. Avoid the Parity Trap in Sales Conversations. ...
    6. Make Your Customer the Hero.

Types of Sales
  • Inside Sales.
  • Outside Sales.
  • B2B Sales.
  • B2C Sales.
  • Business Development Sales.
  • Agency Sales.
  • Consultative Sales.
  • eCommerce Sales.

Market Penetration


13 Minutes Of B2B Marketing Strategies



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