•Motivation
–The set of forces that cause
people to behave in certain ways.
–The goal of managers is to
maximize desired behaviors and minimize undesirable behaviors.
•The
Importance of Motivation in the Workplace
–Determinants of Individual
Performance
•Motivation—the desire to do the job.
•Ability—the capability to do the job.
•Work environment—the resources needed to
do the job.