# Knowledge : it is necessary to have the idea how to prepare food, processing and serving to the customers.
Knowledge helps you to being Able to recognize daily and repeated customer and their preferences , likes and dislikes.
You have the right knowledge to deal with customer with effective communication skills.
If you don't have the Skill and knowledge to deal with blind guest , disable and temper guest then you could not be a right person in this sector.
# Skills : In this industry you must need to be multi skilled person to survive and be the fitest.
Such skills like :
*Digital Marketing
*business Skill
*Customer-service skills.
*Detail oriented.
*Leadership skills.
*Organizational skills.
*Physical stamina.
*Problem-solving skills.
*Speaking skills.
*hard working
*communication skills
*sales skills
#Attitude : Only One thing Can define you seperate from others and this is your attitude. Attitude is everything. Without a right attitude the food service industry cannot function properly. A positive attitude must remain steady, in good and bad times. The attitudes needed to work in a food service are:
*Punctuality. Punctuality is all important.
*Local Knowledge.
*Personality.
★Attitude to customers:
Memory.
Honesty.
Loyalty.
Conduct.
# Competencies:-
It covers the core competencies of
(1) prepare dining room/restaurant area for service;
(2) welcome guests and take food and beverage orders;
(3) promote food and beverage products;
(4) provide food and beverage services to guest;
(5) provide room service;
(6) receive and handle guest concerns