⚫ knowledge:

Product knowledge training is a learning program that includes all the information about your goods or services that learners need to know in order to perform their work effectively.I

If you don't have the Skill and knowledge to deal with blind guest , disable and temper guest then you could not be a right person in this sector.

Knowledge stands for:- facts information and skills acquired by a person through experience or education. theoretical or practical understanding of a subject. awareness or familiarity gained by experience of a fact or situation.

⚫SKILLS :  

In this industry you must need to be multi skilled person to survive and be the fitest.
Such skills like :
*Digital Marketing
*business Skill
*Customer-service skills. 
*Detail oriented. 
*Leadership skills. 
*Organizational skills. 
*Physical stamina. 
*Problem-solving skills.
*Speaking skills.
*hard working
*communication skills
*sales skills

⚫ATTITUD : 

Definition of Attitude. Attitude is the manner, disposition, feeling, and position about a person or thing, tendency, or orientation, especially in mind.Without a right attitude the food service industry cannot function properly. A positive attitude must remain steady, in good and bad times. The attitudes needed to work in a food service are:

*Punctuality. Punctuality is all important.
*Local Knowledge. 
*Personality. 

#Attitude to customers:

Memory. 
Honesty. 
Loyalty. 
Conduct.

⚫ Competencies:-

It covers the core competencies of
 (1) prepare dining room/restaurant area for service;
 (2) welcome guests and take food and beverage orders;
(3) promote food and beverage products;
 (4) provide food and beverage services to guest;
 (5) provide room service; 
 (6) receive and handle guest concerns