Forum Discussion

Food and beverages service

Food and beverages service

by NAKIB UDDIN CHOWDHURY -
Number of replies: 0

Any good training deals with four aspects 

1. Knowledge 

Product knowledge training is a learning program that includes all the information about your goods or services that learners need to know in order to perform their work effectively.

  • Teach sales professionals to understand their customers' needs.
  • Use just-in-time training.
  • Provide opportunities to practice.
2. Skills
  •  In this industry you must need to be multi skilled person to survive and be the fittest.
  • Such skills like :
  • ‌Interpersonal skills.
  • Problem-solving skills.
  • Teamwork.
  • ‌Business skills.
  • ‌Customer-service skills.
  • ‌Detail oriented.
  • ‌Leadership skills.
  • ‌Organizational skills.
  • ‌Physical stamina.
  • ‌Problem-solving skills.
  • Speaking skills.


3. Attitudes:
Attitude is everything Without a right attitude the food service industry cannot function properly. A positive attitude must remain steady, in good and bad times. The attitudes needed to work in a food service are:

  • ‌ Always act with a purpose.
  • ‌ Stretch yourself past your limits every day.


4. Competencies:
Competencies is the ability to do something successfully or efficiently. Competency is a set of demonstrable characteristics and skills that enable, and improve the efficiency of, performance of a job.

  • ‌Self-Management. 
  • ‌Responsible Decision-Making.
  • Social Awareness.