Assignment-1 Submission and Instruction
Dream Night is a very renowned
hotel in Cox’s Bazar. Their services are so good that they have a growing
number of tourists coming to their hotel every year. To make their services
easier they want your help to develop a CRM system.
In this CRM system, Customers can
check in to the hotel. The customer has ID, name, cellphone, address, and room
number. Customers can also check out, pay bills,s and order food items. Receptionist
book room for customer after checking room availability. The receptionist has an ID,
name cellphone, and address. Every room has room no. and location. At the time
of ordering food, the customer chooses food items from the menu and places a food order.
Every food order has an ID, name, and price. Chef accepts orders from customers and
he has ID, name, and location. When the food is ready, it is sent to the
customer via House Keeping Staff who has ID, name, and location. House Keeping
staff also cleans the room.
At the time of checking out, the receptionist generates bills for customers. Every bill has bill no., customer
name, and amount. Customers can make complaints or give feedback about the hotel
services to the Manager. The manager has a name, ID, cellphone, and location. The manager manages hotel staff and purchases inventory. Every inventory item has a type,
status, and quantity.
Task:
- Write a set of Functional and Non-Functional Requirements based on the scenario.
- Draw the use cases and Use case descriptions (any two) that could serve as a basis for understanding the requirement.
Instruction:
- You have to submit the assignment on or before 30th September 2022
- Mention your name, ID, and section in the cover page.