Summary of Restaurant Management (Spring 21)

Restaurant Management (Spring 21)

This course is about the planning, starting and managing of a restaurant successfully.

Teacher: Sharmin Sultana

Skill Level: Beginner

Dear Students, Welcome to Restaurant Management course! I’m counting on you to make this your best semester at Daffodil. I am here to support you every step of the way. I’m glad to have you back as you continue your journey to the graduation stage.

Anouncements

Say Hello to your Instructor!

Welcome to online class!

Course Introduction

Course Outline

Assessment Plan

Semester Timeline

MID TERM EXAMINATION

FINAL TERM EXAMINATION

Reference Text Book

Let's start the class with some fun!

History Of Food Service Industry

Activity on Class 1 (video)

Lecture 1

Chp # 1: Introduction-Slide

Restaurant management tips

Activity on Lecture 1

Class recording on Lecture 1

A message for customers in a buffet restaurant at Seagull Hotel

A message for customers at Heritage Hotel, Cox'sbazar

Lecture 2

Chp # 2: Understanding the customer-slide

Video resources for Lecture 2

Activity on Lecture 2

Class recording on Lecture 2

quizizz (Fun Game)

Lecture 3

Chp # 3: Developing a marketing plan-slide

Activity on Lecture 3

Class recording for Lecture 3

Lecture 4

Chp # 4: Pricing and designing the Menu-Slide

Video resource for Lecture 4

Activity on Lecture 4

Class recording for Lecture 4

Activity on Lecture 4

Lecture 5

Chp # 5: Delivering the high quality service-Slide

Video resource for Lecture 5

Activity on Lecture 5

Class recording of Lecture 5

quizizz (Fun game)

Lecture 6

Chp # 6: The physical facility-Slide

Video resource for Lecture 6

Activity on Lecture 6

quizizz (Fun Game)

Class recording of Lecture 6

Lecture 7

Kitchen equipment and interiors: selection, maintenance and energy management

Video resource for Lecture 7

quizizz (Fun Game)

Class recording Lecture 7

Activity on Lecture 7

Lecture 8

MANAGING THE COST OF FOOD

quizizz (Fun Game)

Class recording on Lecture 8

Activity on Lecture 8

Lecture 9

Managing the Cost of Beverages

quizizz (Fun game)

Class recording on Lecture 9

Activity on Lecture 9

Lecture 10

Article: Marketing in social media

Article resource

quizizz (Fun Game)

Class Recordings

Final Term-review class

Group assignment & presentation

Group Assignment

Group Presentation

Quiz and Exams

Quiz 1

Quiz 2

Quiz 3

Mid Term (Objectives)

Mid Term (Descriptive and Analytical)

Video on Restaurant Digital Marketing & Social Media Webinar