Section outline

  • Learning Objectives

    • Understand the basic concepts of management support system (MSS) modeling

    • Describe how MSS models interact with data and the users

    • Understand the well-known model classes and decision making with a few alternatives

    • Describe how spreadsheets can be used for MSS modeling and solution

    • Describe how to structure a linear programming model

    • Understand how search methods are used to solve MSS models

    • Explain the differences among algorithms, blind search, and heuristics

    • Describe how to handle multiple goals

    • Explain what is meant by sensitivity analysis, what-if analysis, and goal seeking

    • Describe the key issues of model management

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