Basic issues
1. Interests :
Conflicts often arise when we fail to carefully think through our own interests.
2. Alternatives :
Our alternatives are another one of the primary elements of conflict. Experienced negotiators understand the importance of identifying their best alternative to a negotiated agreement, or BATNA before talks get underway.
Nature of conflict
1. Relationship Conflict : The conflict arising out of interpersonal tension among employees, which is concerned with the relationship intrinsically, not the project at hand.
2. Task Conflict: When there is a discord, among members regarding nature of work to be performed is task conflict.
3. Process Conflict: Clashes among the team members due to the difference in opinions, on how work should be completed, is called process conflict.