Business depends on the idea or product and service. At the heart of every business is a product or service. This is the lever to persuade others to give you money in exchange for them. It is easy to say that behind every product or service ever sold was an idea. The business idea creates a reason to invest and it also creates sales and profit. This is important in order to maintain a sale and prevent the customer from leaving. It also builds trust, creates added value for the customer, and ensures customer satisfaction. Overall, knowing your products and services is a vital component of successful sales and customer service.
