DIU-BLC
Cabin Crew and Airport Service (Spring-23)
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Welcome to Airlines Industry
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Course Information
Course Outline
QUIZ-1
Quiz-1
QUIZ-2
Quiz-2
QUIZ-3
Quiz-3
QUIZ-4
QUIZ-4
Course Assignement
Assignment-1: Sarvey on Association of Flight Attendants –CWE
COURSE ASSIGNMENT
Prepare an on-board flight briefing for passenger
Unit-1: Introduction to the Cabin Crew Profession
Information Sheet-Unit-1: Introduction to the Cabin Crew Profession
PPT-Unit-1: Introduction to the Cabin Crew Profession
Self Assessment- unit 1
Additional Resources
Unit 2: Landing the Job
Information Sheet= Unit-2
PPT-Unit 2: Landing the Job
Self Assessment-Unit 2
Responsibilities of a Cabin Crew
Unit 3: Cabin Crew Healthy Living/Lifestyle
Information Sheet= Unit-3
PPT-Unit 3: Cabin Crew Healthy Living/Lifestyle
Self Assessment-Unit 3
Additional Resources
Unit 4: Introduction to the Aviation Industry
Information Sheet= Unit-4
Additional Resources
Additional Resources 2
PPT-Unit 4: Introduction to the Aviation Industry
Self Assessment- Unit 4
Unit 5: Introduction to Aircraft and Aviation Familiarisation
Information Sheet= Unit-5
PPT-Unit 5: Introduction to Aircraft and Aviation Familiarisation
Self Assessment on Unit 5
Additional Resources
Unit-6: Crew Member Coordination and Communication
PPT-Unit-6: Crew Member Coordination and Communication
Information Sheet= Unit-6
Self Assessment- Unit 6
Additional Resources
Unit-7: Customer Service
Information Sheet= Unit-7
PPT-Unit-7: Customer Service
Self Assessment- Unit 7
Additional Resources
Unit-8: Managing Passenger Interactions
Information Sheet= Unit-8
Self Assessment- Unit 8
Additional Resource
Unit-9: Safety and Emergency Procedures
Information Sheet= Unit-9
PPT-Unit-9: Safety and Emergency Procedures
Self Assessment- Unit 9
Additional Resources
Unit-10: Medical Emergencies and Medical Training
PPT-Unit-10: Medical Emergencies and Medical Training
Information Sheet= Unit-10
Self Assessment- Unit 10
Additional Resources
Unit-11: Introduction to Dangerous Goods
Information Sheet= Unit-11
PPT-Unit-11: Introduction to Dangerous Goods
Self Assessment- Unit 11
Additional Resources
Unit-12: Aviation Security
Information Sheet= Unit-12
PPT-Unit-12: Aviation Security
Self Assessment- Unit 12
Additional Resources
Unit-13: Introduction to Airline Catering and Food Service
Information Sheet= Unit-13
PPT-Unit-13: Introduction to Airline Catering and Food Service
Self Assessment- Unit 13
Additional Resources
CLASS RECORDING INFORMATION
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THM 422 (GM-231)
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DIU
Faculty of Business & Entrepreneurship
Tourism and Hospitality Management
THM Spring 2023
THM 422 (GM-231)
Summary
Cabin Crew and Airport Service (Spring-23)
Teacher:
Md. Golam Mostofa
Skill Level
:
Beginner