Section outline

  • LECTURE 8: Business Formal Letter Writing

    Objectives of this lecture:

    • Identify situations that require formal business letter writing 
    • Identify elements of a formal letter (block format)
    •  Understand essentials of good letter content 

    Lecture Outcomes: 

    • Understand what an Inquiry letter is and why it is written.
    • Know essential elements of a good Inquiry letter. 
    • Understand what an order letter is. d) Know essential elements of an order letter.