Business Communication

COURSE OBJECTIVES:

• 1. To Exchange Information
• 2. To Achieve the organizational Goal
• 3. To Maintain Co-ordination and Co-operation
• 4. Planning what is to be done in future
• 5. To Facilitate Direction and Motivation
• 6. To Achieve Efficiency
• 7. To Solve Problem
• 8. To Create Consciousness
• 9. To Increase Job Satisfaction
• 10. To Improve Employer-Employee Relationship
• 11. To Manage Human Resources
• 12. To Attract Customer
• 13. To Obtain Overall Development
• 14. To Provide Necessary Data for Decision-Making
• 15. To Educate Workers

COURSE LEARNING OUTCOME

• effective business writing.
• effective business communications.
• research approaches and information collection.
• developing and delivering effective presentations.
• effective interpersonal communications.
• skills that maximize team effectiveness.
• good time management.
• effective problem solving.

COURSE CONTENTS:

• Meaning of Communication & Effective Business Communication
• Skills of Communication
• Business Letters
• Speech-Face to face conversation
• Recruitment Correspondence
• Communication within the organization and small groups
• Types of report
• Preparing Agenda
• Types of Letters
• Dunning letter
• Oral Presentation Skill