q.1Ans.Face to face discussion ,Telephone conservation, Formal presentation and Speeches.
•To
convey ideas, thoughts and feelings
•To
inform
•To
educate
•To
disseminate
•To
encourage attitudinal and behavioural
changes
•To
encourage self-awareness and healthy behavioual outcomes
q.2.Ans:
•An
Active Listener
•An
Effective Presenter
•A
Quick Thinker
•A
Win-Win Negotiator