Listen and understand the problems and perspectives of other groups:I’ve seen some bad negotiators who all want to control the conversation and possibly expand it seamlessly for the merits of their position. Among the best negotiators are people who really listen to the other side, understand their main problems and hot buttons, and then create an appropriate response
Information exchange: We often stay away from discussions and are careful about showing our cards. Yet, even though we believe this is a smart approach, it has a negative impact on our results and lowers confidence.
Sales discussion is a sensitive issue: There is anxiety, caution, anger, frustration. But there is also contentment, perfection, and comfort. Most best-selling negotiators intentionally bring buyers ’emotions or make them effective. These sellers consider buyers respectable and valuable.