Listen Carefully and and state at least two opinion by each, ( No copy paste)

Workplace conflict can exist due to differences in employees’ personalities and principles. 
• Communication
One of the most common causes of workplace conflict is either the lack of or poor communication. Employees being confused as to what their job role is, what they need to achieve or what is going on within the business can lead to conflict.
• Stop avoiding it
Avoiding conflict in the workplace can be detrimental to the overall business. Ignoring tense situations can make them build up and become worse over time.
• Set a formal complaint process
Sometimes conflict can’t be resolved easily and employees need to file a formal complaint. It is important that all colleagues know how to do this process so that they don’t feel uncomfortable. 
• Create an environment that promotes collaboration
Having an open plan office or hot-desking policy where different teams can integrate will promote collaboration. 
• Ensure everyone is treated fairly
It seems obvious that everyone should be treated fairly in the workplace, however, sometimes managers can be accused of favouritism.