conflict management: It is the process by which disputes are resolved, where negative results are minimized and positive results are prioritized. This key managing skill involves using different tactics depending on the situation, negotiation, and creative thinking.
1) Communication- Communication gape should reduce in work place.
2) Stop avoiding -Avoiding conflict in the workplace can be detrimental to the overall business. Ignoring tense situations can make them build up and become worse over time. It is best to deal with conflict as soon as it occurs to avoid an awkward atmosphere developing and affecting everyone in the workplace.
3) Set a formal Complaint pross-Sometimes conflict can’t be resolved easily and employees need to file a formal complaint. It is important that all colleagues know how to do this process so that they don’t feel uncomfortable. The employee needs to complete a written complaint form and submit it to the HR Manager to be investigated and actioned further.
4) Create a good environment-Having an open plan office where different teams can integrate will promote collaboration. By offering teamwork days that encourage trust, lets employees become more comfortable with each other .
5) Give punishment those people who create this conflict .