Problem solving is an analytical process used to identify the possible solutions to the situation at hand. Making decisions is a part of problem solving. Problem solving is a complex process, and judgement calls – or decisions – will have to be made on the way. Decision making is a choice made by using one's judgement.

The relationship between decision-making and problem-solving is complex. Problem solving is a skill based on creativity and the ability to see things from many points of view

Problem-solving and decision-making in business can help you:

Review situations carefully

Openly discuss problems and solutions

Organize ideas

Predict consequences of decisions

Weigh alternatives

Create plans of action