Conciliation is a process used to resolve disputes between employers and employees without restoring to formal legal proceeding such as court hearing.The main goal is to facilitate communication and negotiation to reach a mutually acceptable resolution.

Initiation of conciliation - Normally either one  party or both party can initiate the conciliation process.This process used to negotiate between labor and management when dispute arris over issue such as wages,working condition or other employment related issues.

Appointment of Conciliator- A neutral third party will appointed to facilitated the discussion between the parties known as a conciliator.The conciliator have to be a trained and experienced individual in labor relation and assist the parties to reaching an agreement.

Discussion and meeting- The conciliator holds  meetings with both parties separately or together to understand the issues  and finding common ground to compromise for both parties.

Settlement proposal- The conciliator will propose settlement term or assist to produces their own proposal.

Agreement-If the parties reach an agreement, it is documented and becomes a legally binding contract between them.The terms of the agreement may cover issues such as wages, working hours, conditions of employment and dispute resolution mechanisms.

Failure of Conciliation - If the parties cannot reach an agreement by conciliation or other way of ADR may be pursued