Measuring total business unit performance- 

Learning content:

The BSC-Financial perspective- Customer perspective- Internal business process perspective- Learning and growth perspective, Four perspective and their sufficiency. Meaning and benefits of benchmarking analysis, Types of benchmarking, Benchmarking process, TQM and benchmarking , Management Accounting for benchmarking, Environmental Management  Accounting (EMA), Six Sigma.

Learning objectives:

1. Able to Measure total business unit performance under different perspective

2. Able to explain Meaning and benefits of benchmarking analysis, Types of benchmarking, Benchmarking process, TQM and benchmarking , Management Accounting for benchmarking

Learning outcomes:

1. Able to Measure total business unit performance under different perspective

2. Able to explain Meaning and benefits of benchmarking analysis, Types of benchmarking, Benchmarking process, TQM and benchmarking , Management Accounting for benchmarking